Return Policy

Returns

If you are in any way unsatisfied with our products, contact us at carolkwong@shopklea.com within 7 days of your order's original shipment date to arrange a return. 

  • All items must be unwashed, unworn and include all original tags still attached to garment.
  • Return address:
    KLEA Returns
    137 E Zen Rd
    Vineyard, UT 84058
  • Customers are responsible for all return shipping chargesReturns are processed within 2-3 business days of receipt and the payment is refunded back to the original form of payment (shipping charges are non-refundable).
  • Items returned without authorization will be disposed of without credit being issued or freight being reimbursed.
  • ALL SALE ITEMS ARE FINAL, including item(s) purchased with a discount code or in a market event.

 

Exchanges

If you would like to exchange for different sizes or colors, contact us at carolkwong@shopklea.com within 7 days of your order's original shipment date to arrange an exchange. 

  • All items must be unwashed, unworn and include all original tags still attached to garment.
  • Return address:
    KLEA Returns
    137 E Zen Rd
    Vineyard, UT 84058
  • Customers are responsible for all return shipping charges. Exchanges are processed within 5-7 business days of receipt, if the item is not available, we will offer store credits. (shipping charges are non-refundable).
  • Items returned without authorization will be disposed of without credit being issued or freight being reimbursed.
  • ALL SALE ITEMS ARE FINAL, including item(s) purchased with a discount code or in a market event.

KLEA reserves the right to determine eligibility for refunds or exchanges, and update this Policy at any time without notice.